Innovation is about looking ahead—anticipating future needs and determining how to adapt current practices to respond to evolving circumstances.
A skill that Partners demonstrates with expertise.
When challenges arose, we understood that our work with individuals returning home, the frail, and the chronically ill could not stop. In fact, we knew they needed our support more than ever.
We quickly adapted our services to connect with them remotely, via phone or online. The goal was to continue meeting their needs, support their progress, and ensure they knew they were not forgotten. Our community wellness programs transitioned swiftly to remote formats, keeping classes and workshops accessible for those relying on them.
At the same time, we recognized the increasing challenges of loneliness and social isolation. Partnering with other local organizations, we identified proven health promotion programs to address these issues and implemented them quickly.
Another adaptation was developing strategies to address the digital divide—the gap between those with access to technology and those without. Digital tools have been shown to help combat isolation, offering entertainment, education, and connectivity with family and friends. They make healthcare more accessible and bridge the gap when in-person activities need to shift online.
We’ve been focused on providing digital tools and resources to seniors, families, and children who would otherwise lack access. We’ve been teaching them how to use these tools and where to find the information they need to improve their lives.
Since 1997, we’ve been finding new ways to address the social factors that impact health. The need has grown. The pace has quickened. Our commitment to meeting these challenges has only intensified. This is what makes us leaders in addressing the social determinants of health