Job Title: Project Manager – Dignity at Home Fall Prevention Program
Division: Community Wellness
The Community Wellness Department of Partners in Care is responsible for the dissemination and growth of evidence-based health promotion program implementation across California, selected research on those programs, and supplementary services to improve health outcomes. Reporting directly to the Senior Director, the Project Manager (PM) plays a critical role in driving the success of a major Community Wellness initiative: Workforce Development, Aging and Community Services’ (WDACS) Dignity at Home Fall Prevention Program (DHFPP). The PM will identify and build strong relationships with home modification vendors, develop a workflow and process for: a) developing a referral channel for qualified individuals in need of home modifications, b) assessing home modification needs of low-income older adults, c) coordinating approvals and purchases with WDACS and Partners’ purchasing coordinator, d) overseeing vendors’ installation of home modifications, e) tracking vendor invoices and payments for these services in LA County, and f) reporting program units to WDACS.
The PM will work with the Senior Director and a Project Associate to satisfy the deliverables of the Dignity at Home Fall Prevention Program.
For the Dignity at Home Fall Prevention Program:
- Understand all the nuances of the Program and contract to guarantee that all procedures are followed
- Collaborate with the Senior Director, develop/revise policies and timelines that are in accordance with the contract and state regulations
- Create/revise workflow and scopes of work for vendors related to home modifications
- Develop methods for identifying older adults who require home modifications to reduce falls and increase in-home safety
- Develop and maintain relationships with case management programs and others that can serve as referral sources for seniors in need of services
- Oversee vendors providing home modification services for older adults in Los Angeles County
- Coordinate and schedule visits with clients from home modification vendors to meet the home modification needs of older adults
- Develop and provide fall prevention education to older adult clients in need of these services
- Anticipate and troubleshoot difficulties and problems in a timely and appropriate manner:
- Quickly ascertain the severity of a situation, determine when it needs to be escalated, and use the appropriate channels to rectify
- Responsible for completing Quality Improvement Reports (QIRs) related to concerns
- Track and obtain vendor requirements such as licensing and insurance.
- Track progress of program deliverables on a consistent basis
- Reconcile and track invoices:
- With Finance, cross-reference billed services with services rendered and confirm that the amount billed is in agreement with the vendor sub-contracts
- Complete program reporting requirements to funder:
- Using requirements outlined in contracts, workflows, and procedures, ensure that reports capture all of the necessary data to facilitate the productivity of the program and provide all of the information necessary to track outcomes
Job Duties Include:
- Ensure that appropriate quality assurance procedures are provided in accordance with contracts and state regulations.
- Use databases to ensure that time and mileage claimed by staff is accounted for, and
- track hours and miles being billed to each program
- Maintain excellent working relationships with our collaborators and other Partners departments.
- Compile and manage detailed reports as required by contracts.
- Bachelor’s degree required, Master’s degree preferred in Social Work, Gerontology, Public Health or related field, and at least 2 years of relevant progressive experience in project management in the field of healthy aging, evidence-based programs, and/or program evaluation; or an equivalent combination of training and experience related to the duties of the position.
- Experience working with outside vendors and organizations to accomplish goals and objectives.
- Highly motivated and independent performer; enthusiastic about working in a team environment to improve the lives of underserved individuals.
- Excellent oral and written communication skills.
- Excellent interpersonal skills; ability to work well with all styles, internally and externally is a must. Must be a team player, have lots of patience, humility and flexibility.
- Bilingual in Spanish preferred, but not required.
- Excellent computer skills in Microsoft office to include Word, Excel, PowerPoint and database experience.
- Possession of a valid California driver’s license and proof of auto insurance.
If you are interested in this position, please send your resume to firstname.lastname@example.org.
Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.