Job Title: Program Supervisor, Network
Qualifications
Education: Preferred Masters’ degree in social work, psychology, public health, counseling, rehabilitation, gerontology, or sociology.
Experience: Preferred experience in healthcare, hospital and/or community-based adult focused social work; experience developing program procedures and databases; two years of supervisory experience required.
Knowledge of community-based programs and resources.
Ability to work with multidisciplinary teams as well as clients and their families in a variety of settings.
Knowledge of aging and programs for seniors a plus.
Responsibilities
- Managing and supervising staff from multiple programs that provide services for multiple health plans and organizations
- Ensuring that program policies and timelines are followed in accordance to contracts and state regulations.
- Anticipating and troubleshooting difficulties and problems in a timely and appropriate manner:
- Developing procedures for implementing new programs or updating current programs.
- Developing and maintaining training protocols for each individual program:
- Timely recruitment for open staff positions:
- Ensuring that appropriate quality assurance procedures for reviewing evaluations and assessments are provided in accordance with contracts and state regulations.
- Assisting in reconciling and providing quality assurance for billing reports for all programs/contracts: Reconciling and tracking timesheets and mileage reimbursements:
- Assisting reconciling and tracking invoices for their program
- Compiling and managing detailed weekly, monthly, and quarterly program reports for multiple health plans and organizations:
- Run and analyze internal weekly program reports to ensure that members/patients are progressing through the various programs in compliance with contractual obligations.
- Run and distribute to Health Plans/collaborators weekly, monthly, and quarterly reports detailing the progress and compliance of the program.
- Preparing reports and forms for quarterly auditing purposes:
- Compiling all of the required information and data to submit to the Health Plans on quarterly basis.
- Respond to Health Plan’s Corrective Action Plan Review in a timely fashion in order to quickly address and correct any concerns that arose out of the audit.
- Develop, recommend, and manage on-going training opportunities for staff from multiple programs.
If you are interested in this position, please submit your resume to jobs@picf.org.
Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.