Job Title: Community Health Worker Training Coach
Reports to: Director of Workforce Development
Position Summary
The Community Health Worker (CHW) Coach will provide outreach, encouragement, and mentorship to at-risk CHW Training participants to support their completion of the course. The CHW Coach will leverage lived experience to support participants in navigating personal challenges that might otherwise undermine their ability to complete the course and achieve CHW Certification. This position will be grant-funded and consequently time-limited.
Qualifications
Experience:
- Experience working with underserved and diverse populations in community settings.
- Experience navigating health and social service systems.
- Experience linking people with complex health, behavioral health, and social needs to community resources.
- Demonstrated ability to support, coach, and motivate participants to reach their goals.
- Ability to work effectively from home daily (private workspace, stable internet connection, etc.).
- Ability to manage time effectively in order to complete tasks and meet deadlines.
- Experience using electronic technology (laptop, tablet, cell phone) and Microsoft Office Suite (Excel, Word, and Outlook) required.
- Valid California driver’s license, reliable transportation and proof of current liability insurance required.
Education:
- High School diploma or GED required.
- Additional certifications and education in community health preferred.
Responsibilities
- Conduct outreach to enroll program participants. Attend community outreach opportunities such as health fairs and conferences to engage and enroll potential program participants. May require evenings/weekends.
- Provide support and education to participants to assist them in maintaining progress through the CHW
- Training Course toward completion. Troubleshoot challenging life situations presented by participants as reasons for discontinuing participation.
- Monitor participant progress through the course, identify learners not making adequate progress and contact learner via email/phone call to provide encouragement and support.
- Advocate for participants. Share insights and feedback obtained from participants with the training development team to support effective course design.
- Provide system utilization education and support. Act as first responder to answer participants’ questions and technical challenges in utilizing the LMS. Escalate situations as needed to LMS Administrator and/or Director of Workforce Development.
- Co-facilitate Module Discussion Groups with Director of Workforce Development to support participants’ further review, understanding and application of the course information. May require evenings and weekends.
- Narrative documentation of activities conducted. Document participant outreach and support activities as requested by Director of Workforce Development.
- Assist with all other duties assigned.
- Attend and actively participate in all program related trainings and meetings.
- Physical Demands:
- While performing the duties of this job, the employee is regularly required to identify, communicate, and exchange information.
- Expected to travel to community meetings, participant homes or other agencies.
- May experience traumatic situations including psychiatric, traumatized, and deceased participants.
- Employee may regularly need to lift up to ten (10) pounds.
If you are interested in this position, please send your resume to jobs@picf.org.
Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.