Data Analyst

Title : Data Analyst

FLSA : Hourly

Reports to : Network Services

Location : San Fernando and remote

Qualifications

  • Two years of experience required with data and metrics analysis.
  • Preferred knowledge of VBA, SQL, Salesforce, and Access.
  • High-level skills using web applications and all browsers; able to teach others how to use web-based database functions.
  • Demonstrated experience using Microsoft Office computer applications, including Word, Access, Outlook and SharePoint. Advanced knowledge of Excel required.
  • Detail-oriented with strong follow-through and ability to work independently given standard guidelines and checklists.
  • Good writing and communication skills. Able to draft well spelled, grammatically correct and understandable email messages.
  • Demonstrated experience in working successfully with minimal to moderate supervision.
  • Must have knowledge of or ability to learn medical and health care terminology.
  • Ability to complete HIPAA training and implement high-level protections on patient information and confidentiality.
  • Must work effectively in a team setting.
  • Ability to relate well with internal and external customers.

Quality/Metrics

  • Gather and perform analysis on data from Salesforce, Loopback, and other databases as required.
  • Perform data cleaning as needed to ensure data are consistent and analyzable.
  • Create data reports, charts, graphs and tables for regular reporting to program leads and external partners.
  • Export data from software systems and program tracking logs for agency reporting.
  • Assemble reports, papers and presentation materials as directed.
  • Collect data through phone and in-person interviews.
  • Record or transcribe data in accordance with project guidelines.
  • Perform literature reviews (locating, listing &/or abstracting articles).
  • Enter literature references into shared database (such as EndNote)

Basic Responsibilities

  • Data cleaning, formatting, and maintenance as needed.
  • Data visualization and analysis of program metrics.
  • Data Entry for the program(s) assigned.
  • Program reporting/billing/invoicing support.
  • Administrative duties as needed (Mailing and other assigned work)
  • Establish and maintain systems for program accountability – reports track performance.
  • Attend and ensure follow up after all meetings and presentations – minutes, reports, action plans, assignments, and etc.
  • Monitors performance, responsibilities of field staff and program assistants, database management, metrics, and documents.
  • Reports all errors in systems, workflows, and both internal and external individuals.
  • Completes reporting (both internal and contractual requirements) with thorough knowledge and understanding of what is being reported.
  • Develops and maintains a current understanding of the Department’s Contractual Agreements.
  • Helps develop Program Assistants skill sets to aid in the operations of the Programs.
  • Must be competent with verbal/written skills, computer/software skills.
  • Assists with both internal and external customer service calls, emails, and requests.
  • Other Miscellaneous tasks assigned, as needed.

Partners in Care reserves the right to alter the remote work arrangement at any time with or without notice.