Housing Navigator

Job Title : Program Coordinator/Housing Navigator

Reports to : Program Director


  • Two years of affordable housing navigation experience or related direct case management experience with medically fragile, and/or special needs populations in the field.
  • Bachelor’s degree in health and human services (social work, psychology, sociology, etc.) preferred.
  • Valid California driver’s license, reliable transportation, and proof of current liability insurance required.
  • Ability to work effectively from home daily (workspace, stable internet connection, etc.).
  • Experience with Microsoft Office Suite (Excel, Word & Outlook) preferred.

Care Coordinator Responsibilities

  • Making regular contact in the community (member’s home, hospital, shelter, etc.) with all assigned members.
  • Confirming member’s eligibility by verifying qualifying chronic condition with member.
  • Completing a Health Risk Assessment (HRA) with member including identifying member’s Primary Health Concern (PHC) and other needs on a regular basis.
  • Creating a Health Action Plan (HAP) with each member and regularly updating HAP according to member’s ongoing needs and service utilization.
  • Supporting member’s access to health care plan services and resources.
  • Coordinating and monitoring ongoing referrals to community resources and services.
  • Documenting all meetings and services with member.
  • Attending trainings and weekly supervision and meetings as scheduled. 

Program Coordinator/Housing Navigator Duties

  • Assisting with housing search and placement to assist members at risk of homelessness with maintaining permanent housing.
  • Assessing housing barriers of members experiencing homelessness to determine the member’s housing and service needs, goals, and eligibility.
  • Advocating with landlords on the member’s behalf to develop a workable plan to maintain housing.
  • Coordinating meetings and conducting office and field activities to manage supportive housing program.
  • Participating in interdisciplinary care team (ICT) meetings to present housing options and inform the discussion regarding member housing issues and concerns.
  • Maintaining knowledge of applicable state and federal housing guidelines/regulations.
  • Participating in HHP housing collaborative and other housing outreach events.
  • Maintaining accurate housing outcome reports. 

If you are interested in this position, please send your resume to jobs@picf.org.

“Equal Opportunity Employer /Minorities/Women/Veterans/Individuals with Disabilities/Gender Identity/Sexual Orientation”