Improving a Member’s Diabetes Care Quality

62-year-old Martin lives with diabetes, hypertension, and chronic kidney disease. These issues impacted his daily life in significant ways until the Partners in Care Foundations’ Enhanced Care Management (ECM) Team got involved to help him learn to manage these conditions. Through ECM, Martin was connected to a Partners’ care coordinator who identified his need for better diabetes management at home. The care coordinator helped Martin apply for Partners’ Urgent Needs Fund that helps to meet the critical needs of low-income individuals. Martin became prone to falls after his toes were amputated due to his diabetes, and the Urgent Needs Fund provided him with special shoes and socks that allow for him to have better balance and control when walking. He was also provided with a small refrigerator to keep his insulin medication at the correct temperature, which is needed to maintain product potency. Martin is extremely grateful for Partners’ continuous effort to ensure that he has the appropriate items to better manage his health and live safely at home. Martin now takes regular walks in his new shoes to stay healthy and is happy knowing his medication is stored properly.

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