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WORKFORCE DEVELOPMENT

Workforce Development Training Center

Strengthening the Workforce Delivering Community-Based Care

Online training for Community Health Workers (CHWs), Promotoras, Community Health Representatives (CHRs), Care Navigators, supervisors, and other frontline professionals working across healthcare and community-based care.

Designed for Today’s Community Health Workforce

Trusted Expertise. National Standards. Workforce-Ready Skills

550+

Community Health Workers & Supervisors Trained Nationwide

National C3

Competency-Based Curriculum

DHCS & HCAI

Aligned with California CHW Workforce Standards

English and Spanish

Training Available

Flexible Learning

Online, Self-Paced & Instructor-Supported

Training Programs

Choose Your Training Path

Explore training designed for every stage of your professional journey. From foundational Community Health Worker training to leadership development and specialized learning.

Community Health Worker (CHW) Training

Community Health Workers play a vital role in helping individuals navigate healthcare and community-based services. Success in this role requires more than compassion.

It requires the ability to communicate effectively, navigate complex systems, build trust, advocate for others, and maintain professional boundaries.

This training prepares learners with the practical knowledge and confidence to succeed in today’s community-based care environment.

Lessons Include

  • Healthcare and community-based system navigation
  • Care coordination and service delivery
  • Communication, advocacy, and engagement
  • Mental health, trauma, and resilience
  • Documentation and professional practice
  • Ethics, safety, and privacy
  • Workforce readiness and professional development

Program Details

  • Instructor-Supported Learning
  • Fully Online
  • 7-Week Program
  • Available in English and Spanish

Community Health Worker (CHW) Supervisor Training

Strong supervisors are essential to building confident, resilient frontline teams.

Effective supervision helps Community Health Workers navigate complex situations, strengthen professional skills, reduce burnout, and continue delivering high-quality community-based care.

This training equips supervisors, managers, and program leaders with practical leadership strategies to coach staff, support professional growth, strengthen team performance, and build a sustainable workforce.

Lessons Include

  • Overview of CHW Programs
  • Effective CHW Hiring and Onboarding
  • Effective Communication
  • Giving Effective Feedback
  • Supportive Supervision
  • Performance Management
  • Managing Conflict
  • Mastering Difficult Conversations
  • Ethics in CHW Supervision
  • Supervising CHW Service Coordination
  • Navigating Structural Challenges and Managing Change

Program Details

  • Self-paced
  • Fully Online
  • Designed for working professionals

Advanced Learning Series

Community-based care is constantly evolving.

The Advanced Learning Series helps frontline professionals deepen their expertise in complex, high-impact topics they encounter every day while staying current with emerging practices across community-based care.

Module Topics

  • Working with Individuals with Multiple Chronic Conditions (MCCs)
  • Working with Individuals with Behavioral Health Challenges
  • Working with Unhoused Individuals
  • Motivational Interviewing for Community Health Worker

Program Details

  • Self-paced
  • Fully Online
  • 60–90 Minutes per Module
  • Complete One Module or the Full Series

Partner to Strengthen the Workforce Delivering Community-Based Care

Whether you’re developing Community Health Workers, strengthening frontline teams, or addressing evolving frontline workforce needs, Partners works with organizations to design training solutions aligned with your programs, operational priorities, and workforce goals.