Complex Case Management Stories | Partners In Care Foundation

Karla’s story: “Delia and my case manager were a really great team.”

At Partners in Care we serve many individuals with complex care needs. Every now and then we meet someone whose needs are particularly complicated, and whose situation touches our hearts in a new way. One such person is Karla, who has … Read More

Jong-soo’s* Story. “So much was lost in translation due to differing cultural beliefs and values.”

It was a problem that seemed to have no solution. What to do with Jong-soo, an 81-year old Korean man, who had been stuck in the hospital for two months? His condition now stabilized, the staff wanted to free up the … Read More

Tracy’s* Story. “Tracy was interested in learning about good nutrition…”

“Tracy”, 39, has been receiving treatment for colon cancer. She lives with her sister, who helps her look after her … Read More

Sylvia’s* Story – “Sylvia was surprised and grateful to have someone contact her following her discharge from the hospital.”

“Sylvia”, 86, was referred to Partners by her health plan case manager following her admittance to Providence Tarzana Hospital. She had been suffering from severe diarrhea, bronchitis and a kidney infection.
A Partners home health coach, Delia … Read More

Carolina’s Story – “I have never heard of anyone having someone sent by their health plan to see what help they need. I was really surprised.”

Carolina*, 59, lives with her family in Los Angeles. A few months ago, she was diagnosed with stage 3 breast … Read More