Supervising Care Manager

Job title : Supervising Care Manager

Reports To : Site Director

FLSA Status : Exempt-This position is full time and salaried.

Location : Santa Barbara Office


  • Education: Master’s degree in social work, nursing, psychology, counseling, rehabilitation, gerontology or sociology, with emphasis in administration, planning and community organization.
  • Experience: Five years post-Master’s degree required in the field of aging services with an emphasis in administration, planning and community organization. One year of supervisory experience required.
  • Special Knowledge, Skills, Abilities: Leadership skills; knowledge of organizations, communities and groups; ability to develop teams; analytical skills including policy analysis; and conceptual skills.


  • Responsible for planning, organizing and developing the principles and techniques employed in a comprehensive case management model for frail elderly.
  • Ongoing supervision of case management staff
  • Review and approval of all client service plans, and client cost monitoring.
  • Supervision of Social Work Care Managers, Nurse Care Managers, Care Manager Aide and case management support staff
  • Analyzing social service/health operations internal and external to the program and recommending changes to improve service accessibility for clients
  • Establishing and maintaining effective working relationships with public and private agencies providing services to clients
  • Supervising the development and implementation of case management
  • Providing in-service training for all staff
  • Resolving provider/client problems
  • Recommending policy changes
  • Provides management and leadership for all assigned programs or projects by:
    • Assisting in the development, implementation and monitoring of the budget.
    • Helping to establish contractual relationships and/or agreements.
    • Completing reports in a timely manner and establishing systems as needed.
  • Assists with the recruitment, selection and orientation of new staff, the supervision and evaluation of assigned program coordinators or project staff by:
    • Providing consultation, problem identification and intervention.
    • Developing goals.
    • Promoting educational and community attendance.
  • Participates in the department leadership structure, policy making and strategic planning process by:
    • Monitoring public policy environment and department infrastructure.
  • Identifying problems or barriers.
  • Developing solutions to barriers to promote department effectiveness.
  • Provides leadership to new departmental programs and fund development efforts by:
    • Developing new proposals, identifying funding sources.
    • Assessing legislative changes impacting the department.
    • Recommending areas of possible program or departmental exploration.
  • Responsible for coordinating outreach, marketing, and dissemination activities by:
    • Providing leadership to selected planning groups.
    • Developing strategies involving appropriate department staff.
    • Ensuring the development of necessary materials to implement the plans, reviewing and reporting outcomes.
  • Participating on internal and external committees.
  • Assisting in the design, marketing and evaluation of department professional teaching programs.

Working Relationships

This position reports directly to the Program Director of the MSSP Program.

Major Challenges

This position requires excellent program development skills, clinical expertise and ability to communicate effectively with MSSP staff as well as other community agencies.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires some travel locally for home assessments overflow and supervision of case management team.

Partners in Care reserves the right to alter the remote work arrangement at any time with or without notice.